Some of the links on this page leads to Norwegian pages.
We are gradually moving all our users over to a new login solution called Visma Connect.
Read more about the advantages Visma Connect will give you here
Choose the step that applies to you and follow the instructions described below:
You will receive an email from us when you are onboarded to the new login solution.
- Click “Register password”.
2. You will be sent to the Tripletex login page. Here you will need to register a new password, then click “Save”.
3. Log in with your username and new password.
4. You will be prompted to add an extra layer of security. Click "Next".
5. You will be shown a screenshot to scan a QR code. Find your phone and follow the steps below.
STEPS TO DO ON YOUR PHONE:
- Open the authenticator app on your phone. If you do not currently have one, you can download one, such as Google Authenticator from the App Store (if you have an iPhone) or Google Play (if you have an Android-phone).
2. Click the plus-icon down in the right hand corner of your authentication app.
3. Choose “Scan QR-code” and pick up your phone, aiming it to the screen to scan the QR code. A code with “Visma Connect” will be added on your Google Authenticator app.
STEPS TO DO ON YOUR COMPUTER:
- Register your phone number and click “Next”.
This step is optional.
2. You receive a verification code by SMS. Enter the SMS-code in the new window on your screen and click “Next”.
This step is optional.
3. A one-time emergency code will appear on the screen. Be sure to keep this in a safe place.
Check “I have copied and saved this code in a safe…” and click “Next”.
You yourself are responsible for taking care of this code.
4. You can turn on facial recognition or fingerprint in this step. This means that you do not need a password the next time you log in, but can use facial recognition or fingerprints. If you do not want to turn on this feature, click “Maybe later”.
Two-factor authentication has now been activated for your new Tripletex login!
Log in with your username, password and the six-digit code from the authentication app (such as Google Authenticator. Be sure to use the code that is displayed under “Visma Connect”).
We advise you to delete the old authentication code, it will be registered with “Tripletex” above.
You do not need to activate two-factor authentication if you have not activated it on your user before.
You will receive an email from us when you are onboarded to the new login solution.
- Click “Register password” in the email you received from us.
2. You will be sent to the Tripletex login page and need to register a new password. When you have registered your password, click on "Change password".
3. Log in with your username and new password.
Do you want to activate two-factor authentication on your user?
Read more about how to activate two-factor authentication with the new login solution here
Frequently Asked Questions
Why are we changing the login for all users?
We are introducing an improved login solution that provides increased security and gives you more login options such as login with your fingerprint.
I am unable to approve payments anymore, what do I do?
If you have been onboarded to Visma Connect, you can use the same password to log in to Tripletex and to approve payments.
Do you not remember your password? Click on "Forgot your password" in the login page.
I have already activated two-factor authentication in Tripletex, why can I no longer use this?
In our new login solution, we use Visma Connects two-factor authentication. This means that the 6-digit code you use when logging in is the one generated from Visma Connect, not Tripletex, in the authentication app (for example Google Authenticator).
You can delete the row of codes with "Tripletex" above in the authentication app you use.
Use the code that says "Visma Connect" above when logging in to Tripletex.
Read more about how to activate two-factor authentication with the new login solution here
I have forgotten my password.
Click "Forgot your password?" in the login screen and enter your username.
Have you forgotten your username? Look at the point below.
I forgot my username
Reach out to the user administrator in the company you work at. They can see what username employees use on the contact- or employee overview in Tripletex. Refer them to the point below.
I am an administrator and need to check a username on behalf of someone else
- Log in to Tripletex.
- Go to "Company>Employees".
If this applies to a contact, go to "Customer>Contacts". - Click on the user in the overview.
- Go to "Details" tab. Look at the field "E-mail address" to see the username of the employee.
How do I set up a recovery email?
You can set up a recovery email at https://accountsettings.connect.visma.com/
I am the only user and have forgotten my username
Contact us via chat during our opening hours (at the bottom right corner of this page) or send an email to support@tripletex.no, and we will help you!
I already have a user in some of Visma's services, but have lost my authentication code and do not have an emergency code. What should I do?
Contact us via chat during our opening hours (at the bottom right corner of this page) or send an email to support@tripletex.no, and we will help you!